I am fairly new to the forums, so I apologize if this is covered somewhere else or if this is in the wrong category.
Long story short, I have sent a total of 4 messages to the Arduboy support team over the last month and a half. They have literally never replied to me.
I used to work tech support so I have checked the standard places like spam folders and what not.
I have recieved 5 automated messages from them, but no human replies.
The most important part of this issue is that they sent me a shipment confirmation for the Arduboy I purchased from the site, but the USPS tracking page says that they never recieved the item. They just have the pre shipping. I got the confirmation on jan 16, 12 days ago.
If anyone has any suggestions, I would love to hear them.