SOLVED: Arduboy (KS) not recognised by Windows (no USB chime etc)

Help & Information Issues
#1

Hi All,

My Arduboy arrived a couple of days ago and while Blob Attack is fun, I want to start uploading new games!

However, when I plug my Arduboy into my PC, nothing happens :frowning:

I donā€™t hear the USB chime
Nothing appears in the device manager
I canā€™t select the port in the Arduino IDE

Iā€™ve tried this with different USB cables on two different PCs - both of which Iā€™ve used for Arduino programming recently.

Iā€™ve tried using the reset button without success :frowning:

Iā€™m on Windows 7, 32bit.

Any suggestions or help would be greatly appreciated!

Edit:
I get the Red charge LED but not the Yellow Active Data Connection LED :frowning:
Iā€™ve tried connecting it turned ON and turned OFF

1 Like
#2

This is probably far too obvious, but your arduboy is switched on while youā€™re trying to program it, right?
Windows wonā€™t recognise it if itā€™s switched off.

#3

Right now Iā€™m open to anything, obvious or not! But yes, itā€™s turned on. In fact, Iā€™ve plugged it in both on and off. Again, no result.

#4

Hmm, if you are using a USB cable that youā€™ve used to upload code/transfer files with other devices then itā€™s possible there is an issue with your circuit board or maybe the USB connector. If you could private message me with your details we can try to get this fixed for you.

2 Likes
#5

Hi Kevin!

Success!! Iā€™ve found that my Arduboyā€™s really fussy on what cable I use - and Iā€™ve tried a bunch tonight but have an old 6" long Nokia one that it likes :slight_smile:

Weird, as the others work fine for everything else?! But working!! And thatā€™s the main thing!!

3 Likes
#6

Could be a flaky micro USB connector on the Arduboyā€¦

#7

Some are more sensitive to weak signals. Often USB cables get bent and twisted a ton, breaking down their connection, different connectors may be more sensitive to signal degredation. Maybe an EE gal or guy has some insight, but thatā€™s my loose understanding of it.

@Krusty Thanks for offering your fix. I wonā€™t close this topic yet in case someone wants to add some technical explanation.

1 Like
#8

Whenever I found out who keeps putting solved in front of all of theseā€¦ use the ā€˜close topicā€™ : P plzkthx

#9

Itā€™s a weird one - I figure itā€™s just time to get a few new cables and bin the older dodgy ones.

Oh and apologies! It was me that added ā€œSolvedā€ to the subject :flushed: I didnā€™t realize there was another way to mark the issue as resolved.

#10

Haha Iā€™m sort of kidding. We are looking at ways to setup a better ticket system. I actually thought it was @bateske, so thanks for using the other topics an example, and my apologies as well : )

1 Like
#11