Mine has the same kind of cracks. the ones in top and bottom right are the worst. My best guess is that the holes in the case where too tight for the inserts or slightly thicker inserts where used then originally intended. Other then those hair cracks the case is perfect.
Unfortunatly these cracks are on a large percentage of the second production batch of Microcard.
These threaded inserts are placed in the mold during the injection process. If we would have seen the cracks at this stage we would have caught it during quality control.
However the polycarbonate plastic we use for the front cover shrinks ever so slightly, about 1 to 2% after being molded, and it can take more than a month for this to happen.
So these units were assembled and we only started to discover this defect after opening up the packages. It’s been a decision to ship the units anyways as it would require scrapping an entire production batch and it’s only a minor defect.
That said, if you do have a problem with your unit in specific please use the contact form to reach out to us and we can try to resolve the issue.
The good news in all of it, is that we have been lucky knock on wood that this issue does not effect the Arduboy. As to a resolution? Well we actually don’t have current plans to produce any more Microcard so the only thing we can do is try to help people out on a one by one basis.
Sadly this does affect the arduboy. Large scratches and sometimes cracks appear after a day of use. I am planning to print a new front cover for my arduboy because of this. Could you possibly add a thin screen protector to new batches? Or add a solid color w/clear screen part option?
You’d have to be using it fairly aggressively for that to happen, and haven’t even seen any cracks to speak of. It’s all relative to how you use your technology. I’m way more careful with my cell phone than my arduboy and even it has a giant scratch on it after the first few weeks.
The new Arduboy packaging includes a scratch protector but it covers the whole device. You could cut it down to just the screen if you wanted. Other users have mentioned success in using screens intended for pebble smart watches.
We’re always looking for solutions but unfortunately for this issue where it happened after it was already packaged… a judgement call had to be made.
And again, if you do have one of these defect units and have an issue with it then let us know, we’re here to help!
Alright, maybe it was a hyperbole. But I can’t stand having a whole bunch of scratches appear when I shine it in a light. There was this large one in on the screen and one I could feel at the bottom of the screen and plenty of even smaller faint scratches that appear when light is shown on them now.
And WHAT!?! A screen protector? Guess I got a earlier production because I just go a arduboy and a cable.